Policies


DermaEnVie Policies


Cancellation Policy
DermaEnVie understands that life happens. We ask that you provide us with 24 hours notice of cancellation for any scheduled appointments. Remember to call us as soon as you know you will be unable to keep your scheduled appointment and we will be happy to rebook it for you. DermaEnVie’s staff is coming in specifically for you.


Late Arrivals
Late arrivals will require that we end the service at the scheduled time, meaning your service will unfortunately be shorter. This policy is to ensure we do not delay other customers scheduled appointments. Exceptions may be made if time allows. We ask that you arrive 10-15 minutes early for your appointment time if it is your first visit.

Children
Due to safety considerations and limited space, children are not permitted in the spa. We focus on tranquility and calm for people to recharge and spend some “me time.” Children distract from this ambient experience. Only teens or preteens receiving a service are permitted in the spa.

Cell Phones
Please silence your cell phone upon arrival for your scheduled service. If you must take a call, please do so outside as not to disturb others receiving a relaxing service.